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Unless extraordinary circumstances arise, we will attempt to send the request/ the product/s related in the
Delivery confirmation, within the period of 7 working days counting from the day after the date of the dispatch Confirmation.

The delay may be due to the following reasons:

  • * Unforeseen circumstances;
  • * Area of delivery;
  • * Non-availability of the product at the time of the order;
If for any reason we cannot meet the delivery date, we will inform of this circumstance, and given the option of
go ahead with the purchase setting a new delivery date or cancel the order with a full refund of the price
paid. We do not make deliveries on Saturdays, Sundays or holidays.

Impossibility of delivery

If it is impossible, after two attempts, make the delivery to our provider of transportation services and not able to locate the client,
the package would be returned to the sender. There is the possibility once the problem is solved the reason of non-delivery mentioned above,
send your package again with a charge of 6 Euro, or to cancel the order with a full refund of the price paid less the bearing of
the 6 Euro (cost of trip) to take us the costs for the return.